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For success stories featuring:
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Critical Chain Project Management
> Thinking Processes
> Sales and Marketing
> Operations/Production
> Distribution
> Personal Success
The aim of this section is to provide user's with a valuable
resource detailing the experiences of a few of the organisations and people
that have used the various solutions of the TOC body of knowledge to improve
their organisation's performance.
These case studies are drawn from organisations in many
different sectors - from aerospace to hi-tech, software development to manufacturing,
from health to education - and range from well known multi-nationals to small
family owned enterprises.
Stories are categorised according to the particular TOC
solution they have implemented. Those that have used more than one solution
are categorised under both for ease of use. There is also a growing section
of outstanding personal success stories from the general use of TOC. To read
the case studies click on the organisation's or the person's name.
Critical Chain Success Stories
BAE Systems
In
this article which originally appeared on
ets-news.com, BAE President John Pitts
discussed the organization's success using Critical Chain Project Management.
Balfour Beatty Construction
Critical Chain Project Management has played a
vital role in Balfour's recent success.
Imperial have trained many staff to use the TOC Thinking Processes.
Media Automotive used the TOC Thinking Processes and the Sales and Marketing process to develop an offer their customers and suppliers could not refuse.
The TOC Thinking Process has become integral to the decision-making process of Rockwell's team and the results have been "extremely pleasing".
Security Federal is using the Thinking Processes to transform its relationship with its customers and the bottom line at the same time.
How the National Health Service Trusts are using the Thinking Processes to reduce waiting lists while maintaining high standards of care and improving working conditions.
The TOC Thinking Processes have been used to solve the problems many healthcare organisations face - the challenge of doing more with less.
Return to topManaging Director, Alf Wheeler and his team used the TOC Unrefusable Offer process to increase market share from 15% to 80%, with an even more spectacular rise in profits.
Cartiva used the TOC Thinking Processes to increase inventory turns, reduce inventory supply, increase market share by 20% and increase net income by more that 300%!.
Ellwood City Forge used the TOC Unrefusable Offer process and Drum-Buffer-Rope to turn a struggling company into a market leader.
KMC have used TOC to create a drastic improvement in sales and manufacturing performance, and keep Mr. Moore out of the office and on the golf course!
Media Automotive used the TOC Thinking Processes and the Sales and Marketing process to develop an offer their customers and suppliers could not refuse.
Oregon Glass used Drum-Buffer-Rope to shake up their manufacturing performance and the Sales and Marketing process build an unrefusable offer to their customers
Jeff Grubb and his team have used the TOC Replenishment solution to create an Unrefusable Offer to their dealers, increasing dealer sales by 20% to 100%. They're not worried about the competition catching up - they have two more Unrefusable Offers ready to go!
Return to topDave Pickels and the Bal Seal team used Drum-Buffer-Rope to increase output by over 50%, reduce inventories by 50%, improve Due Date Performance to 97%, reduce operating expense and double net profits - not bad for three months work!
Mike Wagoner and the management team used Drum-Buffer-Rope and the Thinking Processes to put their small PCB manufacturing operation on a truely ongoing process of improvement. Initial results showed a 75% reduction in lead-times and more than 100% increase in Throughput.
Brickman, a landscaping company, used TOC's Five Focusing Steps and the Jonah Programme to turn a successful company into a very successful company, with a 50% improvement to the bottom-line.
Dixie Iron supplies the Texas oil industry and is now 300% more profitable.
Ellwood City Forge used the TOC Unrefusable Offer process and Drum-Buffer-Rope to turn a struggling company into a market leader.
Ford present a range of statistics demonstrating improved performance.
Kreisler turn themselves around after five years of losses by applying the Drum-Buffer-Rope solution.
KMC have used TOC to create a drastic improvement in sales and manufacturing performance, and keep Mr. Moore out of the office and on the golf course!
An internal newsletter article details LucasVarity's success using the TOC Five Focusing Steps
Metec is a small hi-tech electronics manufacturer who used Drum-Buffer-Rope to turn a loss into a profit.
The TOC Thinking Process has become integral to the decision-making process of Rockwell's team and the results have been "extremely pleasing".
SilvaCell increased output by 100% for no extra investment.
Triumph Business Systems (TBS) is a £23 million company that produces steel office furniture - mainly filing cabinets, pedestals and storage, with hundreds of permutations of colours, sizes and types. It's one of the older fashioned 'total process' firms, doing everything from raw steel coil receiving to slitting, blanking, forming, drilling, painting, assembly, testing, packing, shipping and distribution - and releasing about 37,000 components a day. Raw material content is relatively high (40% - the firm only buys in paint, locks and plastic fittings) and the business is both labour and capital intensive. It employs around 500 and has a substantial investment in a mix of standard and heavily automated production, with CNCs, punching machines and bending machines, as well as powder painting lines and so on. It has used Drum-Buffer-Rope and Buffer Management since 1989. Its story was recorded in Management Computer Solutions magazine.
In an open letter, Greg Nenni describes how URS implemented Drum-Buffer-Rope and has since made TOC part of the organisations every-day mode of operation.
Wendell August Forge are the only surviving company in a decimated industry. They're using TOC to secure their future.
Return to topTOC Replenishment was used to decrease supply chain inventories and increase throughput for both cryovac and its distributors.
OFD have used Replenishment to increase sales by over 20%, reduce finished goods inventory by over 60% and improve due date performance to between 97 - 100%.
Jeff Grubb and his team have used the TOC Replenishment solution to create an Unrefusable Offer to their dealers, increasing dealer sales by 20% to 100%. They're not worried about the competition catching up - they have two more Unrefusable Offers ready to go!
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